Privacy Policy
Last updated March 11, 2026
This Privacy Policy explains how Satatland LTD, trading as Eslando (“we”, “us”, or “our”), collects, uses, stores, and shares personal information when you use:
marketplace.eslando.com
and any related services, communications, or interactions that link to this Privacy Policy (collectively, the “Services”).
You can contact us at:
Email: info@eslando.com
Post:
Satatland LTD (trading as Eslando)
Company Number: 13121182
124 City Road
London
EC1V 2NX
United Kingdom
This Privacy Policy explains what personal information we collect, how we use it, and the rights you have regarding your data.
1. Who We Are
Eslando is a digital platform operated by Satatland LTD that connects businesses involved in textile recycling, waste management, feedstock sourcing, and related marketplace activities.
For the purposes of data protection law, Satatland LTD is the data controller of the personal information described in this Privacy Policy.
2. Who This Policy Applies To
This Privacy Policy applies to:
visitors to our website
users who create accounts on our marketplace platform
businesses interacting with us through enquiries, calls, or communications
users who publish listings, RFQs, or company profiles
subscribers to our communications
Our Services are intended for business users only.
3. What Personal Information We Collect
We may collect the following types of personal information.
Information You Provide Directly
This may include:
name
work email address
phone number
company name
job title
billing address
account login credentials
communication preferences
business profile information
marketplace listings and RFQs
descriptions, documents, and images uploaded to the platform
messages sent through the platform
information provided when contacting us or booking meetings
All information provided must be accurate and kept up to date.
Payment and Subscription Information
If you subscribe to a paid plan, payment processing is handled by our third-party payment provider.
We do not store full payment card information.
We may receive limited billing details such as:
billing name
billing address
subscription status
transaction confirmation
payment identifiers
Information Collected Automatically
When you access the Services, certain technical information may be collected automatically, including:
IP address
browser type and version
device type and operating system
approximate location derived from IP address
referring URLs
website pages visited
timestamps and usage activity
diagnostic and performance data
This information helps us maintain the security and performance of our platform.
Information Visible to Other Marketplace Users
If you use the marketplace platform, certain business information may be visible to other users as part of the service, such as:
your company profile
your name and role
listings and RFQs you publish
messages exchanged through the platform
Direct contact details such as email addresses and phone numbers are not publicly visible to other marketplace users by default.
These details are retained by Eslando for account administration, support, and platform operations.
4. How We Use Your Personal Information
We process personal information to:
operate and maintain the Services
create and manage user accounts
allow users to publish listings and RFQs
enable communication between marketplace users
process subscriptions and billing
provide customer support
improve platform performance and usability
monitor and maintain platform security
detect fraud, abuse, or unauthorised use
send service-related communications
send marketing communications where permitted
analyse how the platform is used
comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR and EU GDPR, we rely on the following legal bases:
Performance of a Contract
Processing necessary to provide the Services, including account creation, platform access, messaging, and subscriptions.
Legitimate Interests
Processing necessary for legitimate business purposes such as:
improving the platform
maintaining security
preventing fraud or misuse
understanding platform usage
promoting the platform to business audiences
Consent
Where required, we rely on consent for:
certain cookies and tracking technologies
marketing communications where required by law
You may withdraw consent at any time.
Legal Obligations
We may process personal information to comply with applicable laws, regulatory obligations, or legal proceedings.
6. When We Share Personal Information
We may share personal information with the following categories of recipients when necessary:
website hosting and cloud infrastructure providers
payment processors and billing providers
analytics and diagnostics providers
communications and productivity service providers
scheduling and embedded content providers
professional advisers (legal, financial, compliance)
government authorities, regulators, or law enforcement where required by law
investors, acquirers, or partners in connection with business transactions
If you use the marketplace, certain profile, listing, RFQ, and messaging information may be shared with other users as part of the service.
However, email addresses and phone numbers are not publicly visible to other users by default.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
operate and secure the website and marketplace
remember user preferences
analyse website usage
monitor platform performance
support embedded tools and content
Non-essential cookies are managed through our cookie consent mechanism.
Further details are available in our Cookie Policy.
8. International Data Transfers
Some service providers may process personal information outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
9. How Long We Keep Your Information
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy.
In general:
account information is retained while your account is active and for a reasonable period afterward
billing records may be retained longer where required by law
analytics data may be retained in aggregated or anonymised form
When information is no longer needed, we delete or anonymise it where possible.
10. Data Security
We implement appropriate technical and organisational security measures to protect personal information.
However, no system can be guaranteed to be completely secure, and users should take appropriate precautions when using online services.
11. Information from Children
Our Services are intended for business users and are not directed at individuals under the age of 18.
We do not knowingly collect personal information from minors.
12. Your Privacy Rights
Depending on your location, you may have rights including:
the right to access your personal information
the right to correct inaccurate information
the right to request deletion of your information
the right to restrict processing
the right to object to certain processing
the right to data portability
the right to withdraw consent
You may also have the right to complain to a data protection authority.
In the United Kingdom, this is the Information Commissioner’s Office (ICO).
13. Marketing Communications
We may send marketing or marketplace updates to business contacts where permitted by law.
You may opt out at any time by:
clicking the unsubscribe link in emails
updating your communication preferences
contacting us at info@eslando.com
Service-related communications may still be sent where necessary.
14. Third-Party Websites
Our Services may include links to third-party websites or embedded tools.
We are not responsible for the privacy practices of those third parties.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
When we do, the updated version will include a revised “Last updated” date.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Satatland LTD
Trading as Eslando
124 City Road
London
EC1V 2NX
United Kingdom
Email: info@eslando.com